#Kwikset smartcode deadbolt won't lock how to#
#Kwikset smartcode deadbolt won't lock update#
#Kwikset smartcode deadbolt won't lock code#

The turnpiece is upside down, or it cannot rotate to a vertical position. Chisel out the bore hole opposite side of the latch if the latch cannot be centered.Loosen the mounting screws and latch screws and reinstall the mounting screws first before tigthening the latch screws.Loosen the mounting screws and make sure they go in straight without cross-threading.Reinstall the latch, making sure the word 'UP' faces upward. If the word 'UP' is upside down and at the bottom of the latch, the latch is installed incorrectly. Remove the interior assembly, mounting plate, and exterior assembly from the door, and look at the latch inside the door hole. If you encounter any of the problems above, the deadbolt latch may be installed upside down. The interior assembly does not fit on the mounting plate. The interior and exterior assembly won't mount parallel to the door edge. Troubleshooting: Installation The interior mounting screws are difficult to tighten. Note: The lock will time out after five seconds. If you don't immediately hear three beeps and see the lock button flash green, the Mastercode is disabled. Attempt this procedure again, making sure to enter the same Mastercode in steps 3 and 5. Make sure the Mastercode has been enabled before trying to disable it. If programming is unsuccessful, the lock button will flash red three times with three beeps. If disabling is successful, the lock button will flash green once with one beep. Press and HOLD the Program button until the lock button flashes green (about 5 seconds). Make sure the audio setting on the lock is turned on / not muted.If the latch bolt does not extend to lock, then all codes have been successfully deleted. Press the Lock button while the door is open and unlocked.Make sure to enter a valid Mastercode in step 3 during your next attempt.

#Kwikset smartcode deadbolt won't lock code#

While the door is open and locked, test the user code to make sure it no longer unlocks the door.ĭeleting All User Codes with the Mastercode Enabled.Make sure to enter a valid Mastercode in step 3. Make sure to enter the same valid code in steps 5 and 7. While the door is open and locked, test the user code to make sure it unlocks the door.ĭeleting a Single User Code with the Mastercode Enabled.Make sure to enter a valid Mastercode in step 2. If all user codes are filled, delete a code to make room for this one. Make sure the lock has room for an additional code. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If programming is successful, the lock button will flash green once with one long beep. The lock button will flash green and you will hear three beeps.

#Kwikset smartcode deadbolt won't lock how to#

For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. The procedure for adding user codes is different when the Mastercode is enabled.

6.4 The lock still shows low battery behavior locally and/or on SmartHome console after fresh batteries were installedĪdding User Codes with the Mastercode Enabled.

6.3 The batteries drain within a few weeks.

6.2 The batteries drain within one week.

6.1 The batteries drain within one day.

#Kwikset smartcode deadbolt won't lock update#

5.3 The lock fails to update or pair with a service provider's ZigBee smart home system.

5.2 I can see the lock in my controller, but I can't control it from the controller.

5.1 The lock fails to pair with a Z-wave smart home system.

4.2 The Lock button does not lock the door.

3.4 The deadbolt latch does not extend or retract on its own during the door handing process.

3.3 The Status LED is solid red after the door handing process.

3.2 The lock beeps, the lock button flashes red, and the door cannot lock.

3.1 The lock jams and the turnpiece does not rotate smoothly.

3 Troubleshooting: Door Jamming and Door Handing.

2.4 The turnpiece is upside down, or it cannot rotate to a vertical position.

2.3 The interior assembly does not fit on the mounting plate.

2.2 The interior and exterior assembly won't mount parallel to the door edge.

2.1 The interior mounting screws are difficult to tighten.

1.6 Disabling and Deleting the Mastercode.

1.5 Deleting All User Codes with the Mastercode Enabled.

1.4 Deleting a Single User Code with the Mastercode Enabled.

1.3 Adding User Codes with the Mastercode Enabled.

1.2 Enabling and Setting the Mastercode.